When onboarding new customers as a regulated entity, it is crucial that you know that the applicant is who they say they are. Our AI tele-Agents call the subject, interacting in a fluid and conversational manner, to establish an anti-impersonation risk score that is automatically passed to your back-office systems via API. The whole transcript of the conversation is also saved as a permanent record, for internal audit purposes.
Background: AI agents are moving beyond chatbots to become autonomous entities that, with the help of Large Language Models (LLM) can perform tasks on their own. www.AIAgent.tel